Privacy Policy

Full Disclaimer

The Privacy Policy listed below has been automatically translated from Greek, using third-party translation services, for which we are not responsible for their fidelity and accuracy. Τo avoid any misunderstandings that may be caused by a poor language translation, if you consider it necessary, seek appropriate advice, or do not use this website.

This website (hereinafter the “Website”) is the property of Canopus P.C., located in Galatsi, Attica, Greece (G.E.M.I.: 126049901000) (hereinafter the “Company”), which manages it.

Browsing and use of the Website presupposes and implies your (hereinafter referred to as “you”, “your”, “User”) express and unambiguous acceptance and consent to these “Privacy Terms”, or “Privacy Policy”, as otherwise referred to on our website. The Company, as the processor of personal data, has taken all necessary measures to ensure maximum protection of your personal data in accordance with applicable law. However, the transfer of data over the internet is not completely secure and any transfer of data is at your own risk.

Personal Data Protection Terms

The use of the Website by the User presupposes and implies his/her unconditional agreement with the following:

1. User identification

For the User’s registration and the creation of an account, the full name, possibly the location from which the User wishes to be served, the number of a contact telephone and the e-mail address will be requested. By registering, the User consents to the disclosure of the details of the name under which he/she has registered.

During your visit to this website the following information is automatically collected:

• Information regarding the pages you visit on the website
• The date and time of your visit
• Your IP address
• Your browser
• The web page (URL) you visited before this website; and
• Certain “cookies”

In addition any information you submit when you use the website will be collected.

We also collect and process, for the purposes set out below, the following personal data, which we obtain when you create your account and consent to us sending you updates:

• Your full name
• Your address (if applicable)
• Your telephone number
• Your e-mail address
• Your property details (if applicable)

In cases where you are asked to provide any additional personal data, you are not obliged to do so, but if you refuse, you will not be able to use all the features of the website, or use the services provided by us in general.

2. Cookies, Google Analytics, YouTube, Facebook

2.1. Cookies

This website uses cookies. A cookie is a small file that may be installed on your computer when you visit a website. Cookies are generally used to provide visitors to a website with additional functionality when they visit the website. For example, they may be created to record your visit and support your navigation of the website, help you pick up where you left off and/or remember your preferences and settings in case you visit the website again. Cookies do not access, read, or modify any other data on your computer.

Most cookies used on the website are so-called “session cookies”. They are automatically deleted once you leave the website. On the other hand, persistent cookies remain on your computer until you delete them from your browser. We use persistent cookies in order to recognise you the next time you visit our website.

If you wish to control the cookies that are installed on your computer, you can modify your browser settings so that it notifies you whenever a website wants to install a cookie, or you can prevent their installation totally. You can also delete cookies that have already been installed on your computer. Consult the “Help” section of your browser for more information.

You can configure both the device you use to access the internet and your browser to prevent the creation and storage of cookies. You can always view and change your Cookie Preferences. However, preventing the creation of cookies may affect your browsing experience and may result in the Website not functioning properly.

2.2. Google Analytics, YouTube

This website uses Google Analytics, a network analysis service provided by Google. Google Analytics uses cookies to help us analyse how you use the website. The information generated by the cookies about your use of the website will be transmitted to and stored by Google on servers in the United States. Google will not associate your IP address with any other data to which it has access. You can prevent Google from collecting information (including your IP address) and information can be found on the Google website.

2.3. Facebook (pixel analytics – Like)

Our pages include code from the social networking site Facebook, which is managed by META. Where the term Facebook is mentioned, it will be assumed to mean the company that owns it.

When you visit our pages, your browser establishes a connection between your browser and the Facebook server. In this way, META obtains the information that you have visited our website using your IP address. In the event that you click on the Facebook “Like” option while logged into your account, you can associate the content of our pages with your Facebook profile. In this way, Facebook can associate your visit to our website with your account. Please note that our company, as the owner of this website, has no knowledge of the data transferred or how META uses it. We also use code from META to measure the performance of our advertisements on connected social media. For more information, you can find out more from the Facebook privacy statement of META.

3. Purpose of processing personal data

We process all of the personal information you provide according to the Law. The Company uses your data to provide you with the services of its website, to measure the traffic of the website and the demands of the users (creation of statistics on the use of the website), to improve and develop the website, to respond to your requests and messages, to send you information about new activities, promotions, events, news & announcements about its business and any important developments in the real estate industry.

4. Legal basis for data processing.

The lawful basis for processing your data is what is necessary to fulfil our company’s legitimate interest purposes (in accordance with Article 6(1)(f) of the European General Data Protection Regulation “GDPR”).

If we enter into a contract with you to provide real estate services, the lawful basis for collecting and processing your personal data is the necessity for the performance of the contract (Article 6(1)(b) of the GDPR).

Furthermore, where none of the above legal bases exist, your personal data may be transferred as set out in section 5 below with your consent, which will be requested separately (Article 6(1)(a) GDPR). Where consent is requested, you will be able to withdraw it at any time. Your action will not invalidate the previous processing of your data for which you gave your consent before withdrawing it.

5. Disclosures and data transfer

When it becomes necessary for the purposes detailed above, we will transfer your personal data to the following recipients:

1. To our franchisor and/or other network offices in Greece (if applicable)
2. To our clients, property owners, and/or prospective buyers, if they request it and if of course there is a reason relevant to their property of interest.

Some of the recipients listed above may be located or process personal data outside of your country. The level of protection of personal data in another country may not be the same as in your country. However, our Company only transfers your personal data to countries where the European Commission has determined that they have an adequate level of data protection, or we take precautions to ensure that all recipients provide an adequate level of data protection.

6. Duration of your data storage

We retain and process your data only for as long as necessary to fulfil the purposes for which they were collected. We will retain your data, which we collect automatically when you visit the website, for a period not exceeding six months. If you have subscribed to our newsletter, we will retain your email address until you unsubscribe from our newsletter. If you have subscribed to our website by creating an account, we will retain your data for as long as your account exists and from then on only for as long as we are legally obliged to store your data. Further, we will retain your personal data that we receive from other members of our network at least until the termination of your business relationship with any of those members of our network and from then on for as long as the legal obligation to retain it lasts, or any claims that have not expired. The same applies to your personal data that we collect in the context of performing a contract we have entered into with you, such as for a property assignment, property suggestion, etc.

The above also applies to your data that have been transmitted to us from third party services / websites, e.g. from real estate portals, where you have submitted a request that has been sent to us, or from websites, job portals, or social media, where we publish postings related to our activities.

7. Rights and legal remedies

Under applicable data protection laws, you have the right (i) to control whether and what kind of personal data we hold about you and to access or request copies of such personal data; (ii) to request the correction, completion, or deletion of personal data that is inaccurate or obtained by means that do not comply with applicable regulations; (iii) to request that we restrict collection, processing or use of your personal data; (iv) in exceptional cases, to refuse, for legitimate reasons, to allow the processing of your personal data; (v) to the degree that your personal data is processed with your consent, to request the transfer of your data; (vi) to be informed of the identity of the third parties to whom your personal data has been transferred; and (vii) to provide instructions on how to manage your personal data after your death.

8. Information on a recording – surveillance system with cameras

Responsible for processing : Canopus P.C.

We use video recording systems at our headquarters (and any of our branches) to protect people and property, both outdoors in our property and indoors. The processing is necessary to protect our legitimate interests.

Our legitimate interest is our need to protect the life, physical integrity, health and property of our staff and any third parties that may be lawfully present on our premises, our sites and their facilities, as well as the property located therein from unlawful acts, such as theft, sabotage, etc.

We only record images (video), not sounds, and the files are only accessible by our company’s security officer, as defined at any given time. The records are not passed on to third parties, with the exception of judicial and police authorities, when legally requested, for the investigation of any criminal act, incident, accident, etc., whether it concerns us or third parties.

We store the files for seven (7) days and then they are automatically deleted from the system. If an incident occurs during this seven (7) day period, we store in another medium only the portion of the incident that occurred and retain it for as long as necessary until the completion of the investigation by the judicial and/or police authorities to protect our legitimate interests.

You have the right to know whether we are processing your image and, if so, to receive a copy of the video file. You have the right to ask us not to delete files that you consider necessary to protect your own legitimate interests, provided this is technically possible and they have not already been deleted. You have the right to request that we delete files which concern you, provided that there is no incident in them which requires processing to protect our legitimate interests. In this case we will hide your image as much as technically possible.

To claim the above rights you can contact our company.

The supervisory authority in Greece is the Data Protection Authority.

9. Other information

The Company reserves the right to unilaterally modify, renew or revise this Privacy Policy, whenever it thinks it necessary and always in accordance with good business practice. The modification, or renewal, will be effective from the moment this document is updated. In such a case, the User’s consent will be requested again. This Privacy Statement (Privacy Policy) is governed by Greek Law. For the resolution of any dispute arising from this Privacy Policy, the courts of Athens shall have exclusive jurisdiction to resolve any matter.

Last Update 28/05/2023.

For any questions or clarifications regarding our Privacy Policy, please contact us.